Completing a Load
Mark the load as DRIVER AT DELIVERY and then UNLOADED when appropriate. Once marked as Unloaded you'll be asked to confirm receiver information and then presented with a short driver survey. Upon completing the survey, you're brought to your Dashboard where you'll see the Upload PoD action listed under your Notifications.
MustDeliver pays out the driver fee within 48 hours of receiving proof of delivery. Payments will reach your bank account in typical ACH time frames (2 – 5 bank working days). For multi-day loads, we initiate a payment of 25% of the total driver fee within 24 hours of you marking the load in transit and pay out the remaining 75% of the driver fee within 48 hours of proof of delivery.
To upload a PoD:
Tap on the Upload PoD action under your NOTIFICATIONS and then tap the blue UPLOAD PROOF OF DELIVERY button. From here you can choose to Upload an Existing Photo/PDF from your device or Take a New Photo of the hard copy document. Once the PoD is uploaded, your load is complete. You'll be brought back to your Dashboard. The completed load will no longer be listed under Your Loads.