Tracking, Updating & Completing Loads

Automated tracking and updates = less check-ins

MustDeliver's app automatically keeps the Shipper informed of your load's progress so you don’t have to. The following outlines the steps a driver needs to take to ensure load tracking is on and the load is completed with minimal distractions.

Turning on Location

The MustDeliver app's location permission setting on your mobile device must be set to "Always". This ensures tracking updates continue even when the app is running in the background (i.e., app is open but not visible). You should open the MustDeliver app before leaving for pick up and leave it running through the completion of the load.

Android Permission Location Settings

Follow the 4 steps below to set up MustDeliver location permissions on your Android phone.

1. Open MustDeliver app settings by tapping and holding the MustDeliver app icon, then tapping the small "i".

2. Tap on "Permissions".

3. Tap on "Location".

4. Select the "Allow all the time" option.

iPhone Location Permission Settings

Follow the 4 steps below to set up MustDeliver location permissions on your iPhone.

1. Open Settings.

2. Select MustDeliver app settings.

3. Tap the Location setting.

4. Select the "Always" option.

Updating Load Status and Completing a Load

Watch the video to understand how to update and complete MustDeliver loads.